Loeun Luxe Privacy Policy

Effective Date: 15/03/2024

At Loeun Luxe, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website [loeunluxe.com] and purchase from our store. By using our services, you agree to the terms of this policy.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Information: Name, email address, shipping/billing address, phone number.

  • Payment Information: Processed securely via third-party payment processors. We do not store your full credit card details.

  • Order History: Products purchased, date of purchase, transaction details.

  • Technical Data: IP address, browser type, device information, and cookies used to enhance your shopping experience.

  • User Preferences & Activity: Wishlist items, cart contents, site interactions, and preferences.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate order status and updates

  • Improve our website and customer experience

  • Send promotional offers and updates (only if you opt in)

  • Detect and prevent fraud or unauthorized activity

3. Sharing Your Information

We do not sell your personal data. However, we may share your information with trusted third parties such as:

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping providers and logistics partners

  • Marketing and analytics tools (e.g., Google Analytics, Meta Ads)

  • Legal authorities, if required by law

4. Cookies and Tracking Technologies

We use cookies and similar technologies to personalize your experience, remember your preferences, and analyze site traffic. You can modify your cookie settings in your browser at any time.

5. Data Security

We take data protection seriously. Our site uses SSL encryption, and we follow industry best practices to protect your personal information. However, please note that no method of transmission over the internet is 100% secure.

 

Loeun Luxe Terms and Conditions

Effective Date: 15/03/2024

Welcome to Loeun Luxe. By accessing and using our website [loeunluxe.com], you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. Use of Our Website

By using our site, you confirm that you are at least the age of majority in your jurisdiction, or have given us your consent to allow any of your minor dependents to use this site.

You agree not to use our products or services for any illegal or unauthorized purpose.

2. Products and Pricing

All prices on our website are displayed in [your currency, e.g., USD] and are subject to change without notice.

We make every effort to display accurate product information, but we do not guarantee that descriptions, images, or prices are error-free.

We reserve the right to limit the quantities of any products or services we offer.

3. Orders and Payment

By placing an order, you agree to provide current, complete, and accurate purchase and account information.

We reserve the right to refuse or cancel any order at our sole discretion. In the event we make a change or cancel an order, we will attempt to notify you using the email or phone number provided.

Payments are processed securely through trusted third-party providers. Loeun Luxe does not store full credit card information.

4. Shipping and Delivery

Delivery times are estimated and not guaranteed. Loeun Luxe is not responsible for delays caused by shipping carriers or customs clearance.

Customers are responsible for providing accurate shipping information. Incorrect addresses may result in delayed or lost orders.

5. Returns and Refunds

Please refer to our Return Policy for details on returns, exchanges, and refunds.

6. Intellectual Property

All content on this site, including images, graphics, logos, and text, is the property of Loeun Luxe and protected by copyright and trademark laws. Unauthorized use of any content is prohibited.

7. Limitation of Liability

Loeun Luxe is not liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of our website or products.

8. Changes to Terms

We reserve the right to update or change these Terms and Conditions at any time. Changes will take effect immediately upon posting to the website. It is your responsibility to check for updates periodically.

9. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Email: support@loeunluxe.com